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“Thanks largely to the SBDC, we landed the two biggest contracts in our company’s history and increased our profit margins by over 20%. We’re having our best year ever, and it simply would not have happened without their help.”

– David Tilbury, President, Aloha Fleet Services


Client Impact:

Areas of Assistance:

  • New Employees: 8

  • Marketing Strategy

  • Revenue: 26% increase

  • Sales Training

  • Profitability: 20% increase

  • Financial Models

  • Owner Equity Investment:$18,000

  • Permits & Licenses

  • Contracts: CA Highway Patrol, San Diego Unified

David Tilbury, Founder and President of Aloha Fleet Services, contacted the SBDC to help his company obtain new customers and increase sales.

SBDC advisor Jonathan Irwin worked with Aloha on a variety of strategies and training that enable the company secure contracts with the two largest customers in their history.

“We learned to deeply understand the sales process from the customer’s perspective, and within a matter of weeks we began winning contracts that we had never won before,” said Tilbury.

The improvements didn’t stop there. As with most small business owners, David had little experience in the financial management of a business. After analyzing the company’s job costs and profit margins, the SBDC helped increase profit margins by 20% and also created financial models that now give Aloha far greater control of its business and its profitability.

Additionally, the SBDC worked with Aloha to obtain required permits and licenses such as a Tax Identification Number from the Internal Revenue Service and a Seller’s Permit from California’s Board of Equalization.

“I knew Aloha’s business inside and out from a similar company of mine on the East Coast that grew to $2M in revenue. With a little help from their friends here at the SBDC, I see no reason why Aloha can’t achieve the same success.”

– Jonathan Irwin, SBDC Business Advisor

Company Name:

Aloha Fleet Services

Description of Business:

Aloha provides vehicle maintenance and detailing services for commercial and government fleets throughout San Diego County including California Highway Patrol and San Diego Unified School District.


Encinitas, CA